Author: FleetLogik/Thursday, October 12, 2017/Categories: Featured, In the News
now extends its service Fleet Care, which enables truck and bus
operators to fully focus on providing services while Scania ensures
timely maintenance and repairs. This service is now being broadened with
the introduction of Scania Fleet Care with Uptime Guarantee that includes assigning dedicated fleet managers to oversee customer fleets for turn key management.
The new service additionally focuses on maintaining
uptime. Truck hauliers and bus operators select the uptime they wish to
uphold in a given time frame. In cities, for example, hauliers in retail
distribution and city bus operators and might opt for 100 percent
uptime Mondays through Fridays from 6 a.m. to 6 p.m. Scania will then ensure that maintenance and repairs are carried out on weekday evenings and nights as well as during weekends along with state of the fleet management to ensure maximum reliability.
Tailored for uptime-sensitive operations
The service is specifically developed for
uptime-sensitive operations with strict time slots and high daily
utilisation of vehicles, including fuel transports, city buses and
businesses with clear seasonal patterns such as coach tourism.
"We are giving customers a wide choice in
selecting the hours that really matter for them, namely those generating
profit," says Claes Åkerlund, Head of Scania Service Concepts. "The
service can be precisely tailored to their business and when their
operational needs are greatest."
Dedicated fleet managers
Each Fleet Care with Uptime Guarantee
contract will thus be tailored and discussed individually. Scania will
continuously monitor uptime and provide automatic compensation for any
deviation from the agreed terms.
The dedicated fleet manager at Scania will
take full responsibility for planning maintenance, preventive repairs
and other repairs. The fleet manager will have full overview of the
customer fleet and plan workshop actions to meet the uptime
"The advantage for transport operators is
that they can dimension fleet sizes precisely to transport needs,
thereby avoiding costly surplus capacity as a safeguard for unplanned
Improving Total Operating Economy
For buses, Scania Fleet Care with Uptime
Guarantee is available for all bus bodies with Scania chassis. For
trucks, the service is available for all vehicles connected to Scania
Fleet Management. Scania Fleet Care with Uptime Guarantee will from November 2017 be available in selected European countries with continued roll-out planned for the coming months.
"Uptime is a crucial
parameter for achieving a healthy Total Operating Economy. With this
extended service, transporters can rest assured that the vehicles will
always be available when needed the most," explains Åkerlund.
Number of views (489)/Comments (0)